What is Sub-Meter Utility Billing?

Sub-meter utility billing is the most fair and reasonable method of recovering the cost of utilities in a multifamily property. Sub-meters are installed at individual spaces and used to collect actual utility usage on each home. This process gives residents total control over their usage and allows property owners to find leaks and other utility problems much more quickly.

Rates are based on rate sheets from the serving utility or a combination of residential rate.

How does hiring a third party sub-meter utility billing company help?

Hiring a third party utility billing company helps your residents trust that the rates and reads are correct and done fairly. We have no bias toward residents or managers / owners. Our account representatives work with residents to help them understand their usage and how it affects their bill as well as where rates come from and how they are calculated. We provide utility billing services in all fifty states and specialize in the complex codes governing California.

Why Choose Us?

There are plenty of billing companies out there to choose from. So why choose us?

Because we care.

In an age of software as a service and passive income, we want to connect with our clients. We want to speak with you, learn from you, teach you, and help you. We enjoy the personal contact we have with our clients every day. We love the glimpses into your lives, delight in your wins, and cheer you on when things are rough - professionally and personally. This connection helps us better serve your needs and help where it's needed. We care that our services mesh with your processes seamlessly so you can do what you do best - manage your property.

We've taken everything we've learned in over 20 years of experience in the industry and designed our services and client support with that in mind. And that not only includes, but emphasizes, resident support. We understand that if your residents aren't happy, you aren't happy.

Services

Find out what service package is best for your property. From utility only statements to convergent statements to full service meter reading and statements, we have a solution to fit your needs. From duplexes to properties with hundreds of spaces, we can help.

Knowledge Base

Find answers to questions like how to read your utility breakdowns and steps to control your usage and save money here.

“I could not do my job, if it wasn't for Lana doing such an amazing job at hers. She has taught me so much about billing with grace and patience that I wish there was a button for 10 stars!!! She answers all my questions...with detail but in laymen's terms that I can understand. How she tolerates the changes that I send her, often last minute...is incredible. I am so thankful to have her support and to know that any question I have, she can answer. She fixes issues and often brings them to my attention...because she cares about my business and wanting it to run well. Thank you Lana for always being there...you are a gift and I am so thankful that you continue to keep me as a client!!!”

—Ellen P.